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page faults
north450


Joined: 29 Mar 2011
Posts: 14
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has anyone using sandboxie with avira premium security 10 getting page faults.
==================================================
Dump File : Mini051112-01.dmp
Crash Time : 5/11/2012 12:45:24 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xf7bd7000
Parameter 2 : 0x00000000
Parameter 3 : 0xeb94a4a3
Parameter 4 : 0x00000000
Caused By Driver : SbieDrv.sys
Caused By Address : SbieDrv.sys+84a3
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : SbieDrv.sys+84a3
Stack Address 1 : SbieDrv.sys+93e2
Stack Address 2 : SbieDrv.sys+12b6
Stack Address 3 : ntoskrnl.exe+1712f
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051112-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini051312-01.dmp
Crash Time : 5/13/2012 12:21:37 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xf7be6000
Parameter 2 : 0x00000000
Parameter 3 : 0xba7ea4a3
Parameter 4 : 0x00000000
Caused By Driver : SbieDrv.sys
Caused By Address : SbieDrv.sys+84a3
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : SbieDrv.sys+84a3
Stack Address 1 : SbieDrv.sys+93e2
Stack Address 2 : SbieDrv.sys+12b6
Stack Address 3 : ntoskrnl.exe+1712f
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini051312-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

thanks any help would be appreciated
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tzuk


Joined: 22 Jun 2004
Posts: 15155
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Which version of Sandboxie?

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tzuk
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north450


Joined: 29 Mar 2011
Posts: 14
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version 3.442
running xp pro sp2
it was running fine with a older version of avira 10
it started jan23
if the version is at at fault what is the best version since
this is an older computer
also how would 1 delete the program
thanks
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Buster


Joined: 06 Aug 2007
Posts: 2191
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north450 wrote:
version 3.442


Update to version 3.68 or last beta (3.69.03) and check again.
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north450


Joined: 29 Mar 2011
Posts: 14
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Dump File : Mini060112-01.dmp
Crash Time : 6/1/2012 6:18:25 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xf7bed000
Parameter 2 : 0x00000000
Parameter 3 : 0x80506de1
Parameter 4 : 0x00000000
Caused By Driver : SbieDrv.sys
Caused By Address : SbieDrv.sys+19272
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+2fde1
Stack Address 1 : SbieDrv.sys+a0c6
Stack Address 2 : SbieDrv.sys+af2e
Stack Address 3 : SbieDrv.sys+1314
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini060112-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

version 3.68

Did not upgrade to version 3.70 since there was nothing related to avira
and everything was working fine until today.
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north450


Joined: 29 Mar 2011
Posts: 14
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Please note that Sandboxie is set up for occasional use only.
Next not using the Avira firewall but using sygate pro as a firewall.
Thanks
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tzuk


Joined: 22 Jun 2004
Posts: 15155
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Thanks for the update report, the address SbieDrv.sys+19272 tells me this happens during initialization of Sandboxie, likely the result of some software conflict/incompatibility.

I think that if this was a common problem with Avira, then we would see more bug reports about it. Perhaps a mix of software that may or may not involve Avira. Aside from Avira and Sygate Pro, do you use any other security software?
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north450


Joined: 29 Mar 2011
Posts: 14
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Malwarebytes the free version and shell integration is turned off.
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north450


Joined: 29 Mar 2011
Posts: 14
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tzuk you said
I think that if this was a common problem with Avira, then we would see more bug reports about it.

Maybe! when a page fault happens the computer reboots and a minidump is created.
Most people would have no idea what is happening.
Hardware software etc.
This problem now occurs only when sandboxie is initialized.
Sandboxie is set up for occasional use only.
Before that it wold reboot on start up.
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tzuk


Joined: 22 Jun 2004
Posts: 15155
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I didn't mean to say the problem can't be in Avira, I only meant to say that in my opinion, it is likely that Avira is not the problem.

Would you consider temporarily uninstalling Avira to see if it makes the crash go away?

Please note that disabling security software usually doesn't make a difference in such a scenario, you would have to do a full uninstall.
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north450


Joined: 29 Mar 2011
Posts: 14
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Uninstalled Avira for 3 days.
No BSOD with Sandboxie.
Reinstalled avira and then got
==================================================
Dump File : Mini060812-01.dmp
Crash Time : 6/8/2012 2:32:14 AM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x10000050
Parameter 1 : 0xf7be2000
Parameter 2 : 0x00000000
Parameter 3 : 0x80506de1
Parameter 4 : 0x00000000
Caused By Driver : SbieDrv.sys
Caused By Address : SbieDrv.sys+19272
File Description :
Product Name :
Company :
File Version :
Processor : 32-bit
Crash Address : ntoskrnl.exe+2fde1
Stack Address 1 : SbieDrv.sys+a0c6
Stack Address 2 : SbieDrv.sys+af2e
Stack Address 3 : SbieDrv.sys+1314
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini060812-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================
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tzuk


Joined: 22 Jun 2004
Posts: 15155
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Thank you for taking the time to test this. I will try Avira 10 on Windows XP and let you know what I find out.
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tzuk


Joined: 22 Jun 2004
Posts: 15155
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I'm sorry but I could not get these crashes on Windows XP with both Avira and Sandboxie installed.
I used the trial version of Avira Internet Security.
I'm not sure what else I can say about this, perhaps to trigger the conflict I need Sandboxie and Avira and one more program that we haven't identified yet.
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north450


Joined: 29 Mar 2011
Posts: 14
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since installing 3.68 the crashes happpen every 7 or 8 days
did not receive a bsod since the last post
my computer is shut down every day and this happen when a program is sandboxed
One thing noticed was that when paltalk is installed sandboxed sygate has to
to be set to allow all to install properly unlike the older version of sandboxie
when avira was installed it was a custom install no proactive no email and no firewall.
avira was installed for fast boot .
Perhaps sygate may be involved
to find the problem is hard considering the many factors involved
running xpsp2 since this is a amd processor and installing xpsp3 was not to my liking.
if you want a copy of sygate that can be done by email.
Thanks for your help.
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same problem
S
Guest

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Hi, I've been using Sandboxie for quite a while, and now I've this problem too, blue screen of death with Page Fault in NonPaged Area Error.
I've Windows XP sp3 with Avira 12 Free and Outpost Firewall Free 6.5 installed. Sandboxie is updated at the latest version.
The dump file says that the blue screen is probably caused by SbieDrv.sys.
I get the blue screen message while booting the pc, before Windows reaches the desktop, but it doesn't happen every time.
I've had this problem first when I reinstalled windows from scratch in May (Sandboxie 3.68 ), I thought it was a windows problem since I had no issue until that point with Sandboxie installed too, even if the crash dump was saying it was caused by Sandboxie driver. So I reinstalled Windows again and I've had no problems until now. The screen showed up again on these last days, four or five times.
I've the same security setting on another pc and I've never had any problem, so I'm not sure the problem is related to Avira or Outpost.
I didn't install anything else these days, except Windows, Flash and Java updates.
page faults
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