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Excel and FrontPage crashing (SB v3.66 and v3.68)
Slavka


Joined: 12 Apr 2012
Posts: 9
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Hi,

I have encountered a problem with Sandboxie which started with SB 3.66 and has continued up to and including the latest 3.68.
The problem is that Microsoft Excel (Office 2007) and Microsoft FrontPage 2003 (Installed in Sandbox) are crashing.



I have reverted back to v3.64 and now all are working fine.

The problem occurs on both my:
Windows XP Home 32-bit (all service packs and updates applied)
Avira Antivirus Premium 2012

Thank you and sorry for my bad English Embarassed
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tzuk


Joined: 22 Jun 2004
Posts: 15150
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Do you use any security software other than Avira? Perhaps something that ties specifically into Office somehow?

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tzuk
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Slavka


Joined: 12 Apr 2012
Posts: 9
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Hi Tzuk,
No i don't. The only security software that i have is Avira and i don't have Office plugins.
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tzuk


Joined: 22 Jun 2004
Posts: 15150
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I think I know what I have to fix, by looking at the error box that you included in your screenshot.
But, I would like to try to experience the problem first hand to make sure there are no other surprises.
I will try to install Avira + Office 2007 and hope this is enough to reproduce the problem.

If you can post a Resource Access Monitor log that may help. This would list other DLLs that come into play,
and might hint at some other software that is involved.
http://www.sandboxie.com/index.php?ResourceAccessMonitor
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Slavka


Joined: 12 Apr 2012
Posts: 9
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Hi Tzuk,

Resource Access Monitor log requested:

[EDIT]

Resource Access Monitor Excel: link no more necessary
Resource Access Monitor FrontPage (installed in sandbox): link no more necessary

[/EDIT]

i hope this helps.

If you need, i have the installer of FrontPage 2003 (file ISO 163MB), i could send you the download link via email (because the installation ISO contains my personal activation key).


Last edited by Slavka on Mon May 21, 2012 7:12 pm; edited 1 time in total
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tzuk


Joined: 22 Jun 2004
Posts: 15150
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Thank you for the logs, but I'm afraid they don't offer any additional hints.

I installed Avira + Office in a test system but I don't see any crash when start Excel under Sandboxie.

But as I said, the crash address does offer some direction to explore, so I'll have to fix this in the next beta version that I release, and ask you to take a look at it again at that time.
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Slavka


Joined: 12 Apr 2012
Posts: 9
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Ok Tzuk, I will wait the next beta Smile and Thanks for the help.
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tzuk


Joined: 22 Jun 2004
Posts: 15150
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I tried to fix this in version 3.69.01. Can you check please?
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Slavka


Joined: 12 Apr 2012
Posts: 9
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Hi Tzuk,
SB v3.69.01 has solved the problem Very Happy
Thank you very much for your fast help!!!
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tzuk


Joined: 22 Jun 2004
Posts: 15150
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Glad I could help Smile
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Excel and FrontPage crashing (SB v3.66 and v3.68)
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