Next, third, this is a copy of the Resource Access Monitor log using Sandboxie 3.55.07 and running Firefox non Safe Mode; there was no functionality and no crash for one hour.

snipped. --tzuk

Lastly, here is the log of one hour or so of Firefox running with functionality in Safe Mode. There was a message from McAfee saying Real Time Scanning had been turned off and that is when I stopped the test and copied the log to the clipboard to paste here. I thought perhaps the point where McAfee was disabled might be a sign of what we are up against. And if not, there was nothing else to report.

snipped. --tzuk

Your log still shows attempt to use a bunch of resources from McAfee software, but they are blocked.
This could be a problem.

But I thought you said you removed the McAfee software (?)
so I'm a little confused why so much of it still appears in the logs?

Maybe you didn't remove it?

Can you try removing it completely, just long enough to test if this has an effect on Sandboxie?



Are you complaining about this?

lol

No, I just didn't feel I had any clues to offer up to the forums. I have had a hunch McAfee could be a culprit. I can't remember if I have removed McAfee to test, but I certainly have tried to get Sandboxie running many times while disabling McAfee Firewall and Real Time Scanning (Virus Protection). I will try tonight to run Sandboxie after completely removing McAfee.

Thanks Tzuk though for your continued interest. I will report back soon.

-Sierra

Ok, working late tonight, just got free to try this. I removed McAfee with Revo Uninstaller (My new friend) and Sandboxie started right up no problems. I didn't have to enter safe mode or anything. Unless I hear it is not necessary, I will maybe run a test with the Resource Access Monitor for an hour or so tomorrow and post the results. Meanwhile, maybe you already have the info you need now that Sandboxie appears fine at first glance with McAfee out of the way.

-Sierra

p.s.- used 3.55.07

Ok, here is an update. I just had to find out what would happen if I re-installed McAfee. Now something went a little wrong, the McAfee secure file ... didn't load properly, but I didn't think that would have a ton of bearing on our work. I then started a browser session under Sandboxie and this was the message I received:



Keep in mind you can see the active tabs and this time, I did have functionality. Does the above message tell us my problems have to do with Site Advisor?

More tomorrow. I hope we are hot on the trail of Sandboxie Nirvana!

-Sierra

You just need to disable the Drop Rights setting to get around this particular problem.

See here:

http://www.sandboxie.com/index.php?RestrictionsSettings#drop

But as for your McAfee software conflicting with Sandboxie: Do you have a download link for that specific McAfee software that is causing you problems?

Tzuk,

I was hoping you were going to give me that response. I was reading about it last night. I will read some more and try to implement. Unfortunately though, I got the following message when I first logged on today. I was going to discuss this prompt by Sandboxie as I had noticed a difference between when I already had McAfee Total Protection 2011 installed and when I didn't. In short there was no mention of McAfee Site Advisor (Naturally, with McAfee not being on the system).

With the message today and knowing it might be trouble - but willing to take another one for the team, *smile* - I told the prompt to go ahead by clicking OK, and then when I got into Firefox under Sandboxie, everything was frozen as before. Could there be a problem there when Sandboxie is trying to improve compatibility? Again, before I was asked to do that, it did work (last night before I logged off and therefore rebooted (this afternoon) after adding McAfee), just with the messages that you said disabling the Drop Rights would take care of.

Here is the screenshot:



Should I click on McAfee Site Advisor and select Remove? Or attempt to disable the Drop Rights first? I will keep working on it at this end.

Thanks,

Sierra

p.s.- I don't really have a download link as it is from within my Subscription to McAfee and requires a username and password. Pm me if you want to, and I can lend you those and then change them afterward, but all you will see is that the product is a one year subscription for one user and three pcs of McAfee Total Protection 2011. I bought the retail copy from Amazon for $19.99 and I believe they still have that promo.

I recently dealt with a compatibility problem for the SiteAdvisor component from the McAfee Total Protection suite:

http://www.sandboxie.com/phpbb/viewtopic.php?t=8127

So in my experience, and in the experience of the person posting that other problem report, SiteAdvisor definitely was there when you install Total Protection.

You could open the Software Compatibility window through the Configure menu in Sandboxie Control, turn off the Site Advisor option and see what difference that makes.

That did it! Actually, what I did specifically, was I had McAfee totally uninstalled. I installed Sandboxie 3.54 (I was going to experiment with each) and I then was able to use Sandboxie just fine. I then installed McAfee Total Protection, but used the custom option to leave off the Site Advisor. Everything worked fine. Next, I shut down and rebooted and there was the message from Sandboxie Compatibility asking me if I wanted to allow it to make changes for Adobe Acrobat Reader and McAfee Site Advisor. I highlighted Site Advisor and selected Remove. Sandboxie took a split second to do what it had to and then I was able to use Sandboxie with Firefox - no issues. I then went into Sandboxie Compatibility the way you suggested and saw it simply didn't have the '+' sign in front of it. Now I have Site Advisor if I use the browser unsandboxed, and can do without it happily if I run sandboxed.

I can confirm that I can now run Internet Explorer also just fine under Sandboxie.

I do have one question that is for a different concern, if I go to Sandboxie Control and select Sandbox>Default Box>Sandbox Settings>Delete>Delete Invocation> and check the box that says, "Automatically Delete Contents of Sandbox". Does that make it so when I close the Web Browser window, Everything is erased? I ask because I thought I was emptying the sandbox and then after several days I saw I still had stuff in a sandbox. Right now I am only using Sandboxie with Firefox. Also, does it matter how I end the browser session?

Last question, as long as it appears fine, should I stay with 3.54? Or do you want me to switch to 3.55.07? If you want I can switch just to test it for you.

Also, looking at your last message it appears you thought I meant to say that Site Advisor was not part of the Total Protection Suite. This I did not mean. Rather only that with McAfee Total Protection not installed at all, I saw that the Sandboxie Compatibility window offered a choice to make adjustments for Adobe Acrobat Reader but not Site Advisor, and I thought to myself, "Ah. Well if it works now that McAfee Site Advisor could be the culprit." Later after the first reboot, Sandboxie Compatibility offered to improve relations with Site Advisor and when I told it to go ahead, that was indeed a problem.

Thanks for all of your time and patience. Hope I did enough on my end.

-Sierra

I'm glad to hear you figured out all the incompatibility issues. I might take a look at Total Protection 2011 again at some point. But as I said I just tested it a few months ago for the SiteAdvisor issue and did not see any of the major problems you described here. So I'm not sure that if I install it again I will see these problems this time. But when I have some more time, I will give it a try.



Actually the sandbox will be deleted when all activity stops in the sandbox, in other words, all programs quit, not just the browser. You can set the browser as a leader program and that would mean that whenever the browser program quits, everything else in the sandbox gets stopped as well:

http://www.sandboxie.com/index.php?ProgramStopSettings#leader

As for stuff remaining in the sandbox, perhaps something was preventing the deletion of the sandbox? The automatic delete does not warn you if it can't delete the sandbox, as it always assumes it might be a temporary issue and it would be able to delete the next time it tries. You can try a manual delete to see if there is any problem consistently blocking the delete sequence.



I'm not aware of any issues with beta 3.55 over 3.54, on the other hand I know that 3.55 fixes some problems in 3.54. So it's probably better to go with the latest 3.55.



Well, you fixed your problem, that is quite enough! Happy to help.

The compatibility issues with Total Protection 2011 are discussed further in this topic:

http://www.sandboxie.com/phpbb/viewtopic.php?t=10649