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tzuk


Joined: 22 Jun 2004
Posts: 15024
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I don't see anything in these logs that points to the cause of the problem but I will check if I can reproduce the problem first hand.

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nick s


Joined: 20 Dec 2008
Posts: 329
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tzuk wrote:
I don't see anything in these logs that points to the cause of the problem but I will check if I can reproduce the problem first hand.

After some more testing, I see that the interaction of executing a sandboxed IE9 and the Windows Font Cache Service is the source of the hangs for me:

1. If I set the Windows Font Cache Service to disabled/not-running, no hang.

2. If I set the Windows Font Cache Service to automatic/not-running, no hang.

3. If I set the Windows Font Cache Service to automatic/running, no hang.

4. If I set the Windows Font Cache Service to manual/running, no hang.

5. If I set the Windows Font Cache Service to manual/not-running, IE9 hangs every time for about one minute.

Verified on two 7 SP1 32-bit machines (one clean) + SBIE 3.53.07.

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tzuk


Joined: 22 Jun 2004
Posts: 15024
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Good job although I'm afraid I can't reproduce the same behavior. Although I only tested on Windows 7 with no service pack. But if you think the Windows Font Cache Service is involved, perhaps you should try adding an IPC exclusion?
Please try to add *\BaseNamedObjects*\FontCachePort
And you will also need to add *\BaseNamedObjects*\FntCache-*
I am curious if adding these two has any effect on the problem.
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nick s


Joined: 20 Dec 2008
Posts: 329
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tzuk wrote:
I am curious if adding these two has any effect on the problem.

Unfortunately, no.

I went ahead and rolled back to the day before SP1. I installed IE9: no hang. I next installed SP1: no hang. I then installed all available MS patches individually: no hangs until I installed KB2505438...

Slow performance in applications that use the DirectWrite API on a computer that is running Windows 7 or Windows Server 2008 R2

Quote:
On a computer that is running Windows 7 or Windows Server 2008 R2, you may experience slow performance in applications that use the DirectWrite API (for example, Windows Internet Explorer 9). Performance traces show that each application is loading all the available fonts instead of relying on the FontCache service to render the fonts.

Uninstalling KB2505438 cures the hang.
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tzuk


Joined: 22 Jun 2004
Posts: 15024
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Looks like you did some great detective work nick s. Smile Thanks.

Please try this SbieDll (for version 3.53.08 ), I hope it fixes the problem.

http://www.sandboxie.com/SbieDll.dll
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nick s


Joined: 20 Dec 2008
Posts: 329
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tzuk wrote:
Looks like you did some great detective work nick s. Smile Thanks.

Please try this SbieDll (for version 3.53.08 ), I hope it fixes the problem.

Problem fixed. Glad to have helped Smile.
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betyarr


Joined: 22 Mar 2011
Posts: 6
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it seems that this win security update causes the error of the ie9 hangs in my computer.I tried to download the sbie dll,but there's a 404 error.
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betyarr


Joined: 22 Mar 2011
Posts: 6
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ah!the newest sbie version solved the problem.I think it contains that dll.
thanks for your help!
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after OS startup ie9 rc doesn't start sandbox
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