Using Logitech Setpoint 4.60 with Maxthon 2 and trying to perform "right/left scroll" with the mouse, the window of Maxthon will lose focus and nothing else happens.

No other programs I've tested have this problem.

Adding "LOGI_STROMBOLI_WND_CLASS" to the OpenWinClass for the Sandbox also didn't change anything.


Any ideas what might be wrong?

Forgot something.

I am using Sandboxie 3.45.07.


You can merge/delete this post.

There is a somewhat similar topic going on now, about Synaptics scrolling, please check if some of the approaches discussion there apply in your case as well.

http://www.sandboxie.com/phpbb/viewtopic.php?t=7585

Assuming you were referring to the Screen Reader option under Accessibility, enabling it allows me to scroll horizontally. Looks like the two problems are more similar than I thought.

OK, then would you like to see which particular resources need to be excluded? I will again point you to that other topic, this time to this post in particular -

http://www.sandboxie.com/phpbb/viewtopic.php?p=51232#51232

The idea in that post is to begin to narrow down the exclusions, it seems to progress well in the Synaptics issue, might be appropriate here as well.

Adding any or all of those RPC Controls makes no difference. The "*" under Window Access does allow me to scroll.

WinSpy++ showed the following classes for both Setpoint.exe and KHALMNPR.EXE and I added all of them, without success:


OpenWinClass=LOGI_DEVICE_LISTENER
OpenWinClass=KodiakHiddenWndClass
OpenWinClass=KHALHIDC_MainWindow
OpenWinClass=KHALMOU_MainWindow
OpenWinClass=KHALHIDN_MainWindow
OpenWinClass=KHALHIDM_MainWindow
OpenWinClass=KHALUSB_MainWindow
OpenWinClass=KHAHLHPP_MainWindow
OpenWinClass=KHALITouch_MainWindow
OpenWinClass=KHALMouseware_MainWindow
OpenWinClass=KHALMainProcessWindow

There is one more option, try to add

OpenWinClass=$:Setpoint.exe
OpenWinClass=$:KHALMNPR.EXE

in addition to the OpenWinSlass settings that you already have.

No change.

OK. Another thing to try, open your Sandboxie.ini file and enter just below [GlobalSettings]:

[GlobalSettings]
GuiTrace=ad

Then run DebugView from Microsoft and see if you get any messages from Sandboxie (they should start with SBIE).

http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx

You need to tell DebugView to "Capture Kernel" in the Capture menu.

And if you use Windows Vista or later, you will need to modify your registry a bit:

Create or open the registry key



Under this key, create a value with the name DEFAULT type REG_DWORD and value 0xFFFFFFFF. Then restart your computer.

Okay, did run the capture while having Maxthon open and trying to scroll. This was the output starting with SBIE, hope it helps:

I see there is something related to hooks. You can try to enable hooks but I'm not sure it will make any difference.

Sandbox Settings > Restrictions > Low-Level Access > Turn on second checkbox

The reason I think it won't make a difference is that the Window Access * exclusion which does work, is not related to permitting or allowing hooks.

Please also review my comment here:

http://www.sandboxie.com/phpbb/viewtopic.php?p=51374#51374

And try to add a Window Access exclusion that is a single # (hash) instead of the single * (star).

The hooks don't work but the # hash does.

Do you want me to try the .09 beta? I was kinda holding off until the new features are tested a little more.

You said you were using version 3.45.07, it already includes the changes to OpenWinClass that I mentioned in the other topic. So I don't think upgrading to version 3.45.09 will make a difference. But seeing that it works with just # is interesting. You're sure that you did not also have * at the same time, right?

It's the # alone.

Thanks, knowing for sure that it is the hash, that narrows it down even further. Let me think about this for a bit, I'll post again later.