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ACDSee pro 2.5 crushes when sandboxed
emider


Joined: 21 Sep 2007
Posts: 105
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OS: Vista Ultimate 32 sp2

First to tell the reason why would i run a picture viewer in sandbox.
I have some Forced folders, and those contain pictures. If i double click, acdsee opens sandboxed and crushes. I have to set "Disable Forced Programs" to open the picture.

The error that acdsee appears is:
The application failed ti initialize properly (0xc0000005). Click OK to terminate the application.

I tried with Resource Access Monitor. Nothing special in it, but still i opened everything that was blocked but i got the same error.
2 IPCs, one pipe and one winclass.
This are the blocked resources:
Code:
Ipc    X  \BaseNamedObjects\windows_shell_global_counters
Ipc    X  \WindowsErrorReportingServicePort
Pipe      -------------------------------
Pipe      \Device\NamedPipe\Winsock2\CatalogChangeListener-5f8-0
Pipe   X  \Device\NamedPipe\lsarpc
WinCls    -------------------------------
WinCls X  Progman

Then i set the copy limit to 500 MB, but the error was still there. Also i tried setting all win classes open (OpenWinClass=*) and still the same error.

The error code isn't documented on acdsee pages, except that some users got it and one solved it when he deleted the program settings in registry (HKCU\Software\ACD Systems)

This error may appear with the non pro version, Acdsee 2009 when run under Sandboxie. (i haven't tested)

A trieal of both programs can be downloaded from their site
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Guest10


Joined: 27 Apr 2008
Posts: 4348
Location: Ohio, USA
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Photo Manager or Photo Editor?

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Paul
XP Pro SP3 (Admin rights), Zone Alarm Pro Firewall, Malwarebytes Pro, Firefox 21, Thunderbird 17
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emider


Joined: 21 Sep 2007
Posts: 105
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Photo Manager. not Editor.
There isn't any Pro Photo Editor only Manager.
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Guest10


Joined: 27 Apr 2008
Posts: 4348
Location: Ohio, USA
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So far I've tried the Photo Manager 2009 (not the Pro version). No problem there.
Installed the program; ran it unsandboxed initially; got a temporary license code and entered it into the program.
Moved some .jpg pics to a folder and designated it as a Forced Folder.
Dbl-clicked first pic in that folder, and P.M. ran sandboxed without complaint.
Used right-arrow to move through the pics.
I tried it several times, and don't see anything denied in my Resource Access Monitor report - except things that should be denied.

[Additional]Sorry, but the Pro version worked for me sandboxed without problems, too.
Licensed it with another temporary license code.
Nothing involving the program was added to the Sandbox Settings, in a newly created sandbox.
I just forced a folder and then dbl-clicked a .jpg file in it, to run the Pro version sandboxed.
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emider


Joined: 21 Sep 2007
Posts: 105
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But we're using different OS. Thats why i put my os on very first line in the post.

I forgot to mention that on my older XP machine ACDSee pro 2.0 Photo Manager works sandboxed. 2.5 will probably work there.
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tzuk


Joined: 22 Jun 2004
Posts: 15003
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I will try to reproduce the problem, but probably will take me a while.

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tzuk
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tzuk


Joined: 22 Jun 2004
Posts: 15003
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Should be fixed in version 3.39.12. Also, with 3.39.12 you won't have to enable "Run as UAC Administrator" in advance in order to successfully install the program into the sandbox.
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ACDSee pro 2.5 crushes when sandboxed
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