Sandboxie Forum - after OS startup ie9 rc doesn't start sandbox (10079)

betyarr:

Tue Mar 22, 2011 6:51 pm

ah!the newest sbie version solved the problem.I think it contains that dll. thanks for your help!

betyarr:

Tue Mar 22, 2011 6:24 pm

it seems that this win security update causes the error of the ie9 hangs in my computer.I tried to download the sbie dll,but there's a 404 error.

nick s:

Mon Mar 21, 2011 8:00 pm

]]>Quoting tzuk: ]]>Looks like you did some great detective work nick s. :) Thanks. Please try this SbieDll (for version 3.53.08 ), I hope it fixes the problem. ]]> Problem fixed. Glad to have helped :).

tzuk:

Mon Mar 21, 2011 7:15 pm

Looks like you did some great detective work nick s. :) Thanks. Please try this SbieDll (for version 3.53.08 ), I hope it fixes the problem. http://www.sandboxie.com/SbieDll.dll

nick s:

Mon Mar 21, 2011 6:41 am

]]>Quoting tzuk: ]]>I am curious if adding these two has any effect on the problem. ]]> Unfortunately, no. I went ahead and rolled back to the day before SP1. I installed IE9: no hang. I next installed SP1: no hang. I then installed all available MS patches individually: no hangs until I installed KB2505438... [url=http://support.microsoft.com/kb/2505438]Slow performance in applications that use the DirectWrite API on a computer that is running Windows 7 or Windows Server 2008 R2[/url] [quote:fccad6f36d]On a computer that is running Windows 7 or Windows Server 2008 R2, you may experience slow performance in applications that use the DirectWrite API (for example, Windows Internet Explorer 9). Performance traces show that each application is loading all the available fonts instead of relying on the FontCache service to render the fonts.[/quote:fccad6f36d] Uninstalling KB2505438 cures the hang.

tzuk:

Sun Mar 20, 2011 9:16 pm

Good job although I'm afraid I can't reproduce the same behavior. Although I only tested on Windows 7 with no service pack. But if you think the Windows Font Cache Service is involved, perhaps you should try adding an IPC exclusion? Please try to add *\BaseNamedObjects*\FontCachePort And you will also need to add *\BaseNamedObjects*\FntCache-* I am curious if adding these two has any effect on the problem.

nick s:

Sun Mar 20, 2011 5:45 am

]]>Quoting tzuk: ]]>I don't see anything in these logs that points to the cause of the problem but I will check if I can reproduce the problem first hand. ]]> After some more testing, I see that the interaction of executing a sandboxed IE9 and the Windows Font Cache Service is the source of the hangs for me: 1. If I set the Windows Font Cache Service to disabled/not-running, no hang. 2. If I set the Windows Font Cache Service to automatic/not-running, no hang. 3. If I set the Windows Font Cache Service to automatic/running, no hang. 4. If I set the Windows Font Cache Service to manual/running, no hang. 5. If I set the Windows Font Cache Service to manual/not-running, IE9 hangs every time for about one minute. Verified on two 7 SP1 32-bit machines (one clean) + SBIE 3.53.07.

tzuk:

Sat Mar 19, 2011 6:32 pm

I don't see anything in these logs that points to the cause of the problem but I will check if I can reproduce the problem first hand.

nick s:

Sat Mar 19, 2011 6:23 am

Hang output of sandboxed IE9 from WinDbg... snipped. --tzuk

nick s:

Sat Mar 19, 2011 4:21 am

and my RAM log with no hang... snipped. --tzuk

nick s:

Sat Mar 19, 2011 4:19 am

I'm seeing these hangs as well (forced IE9 on two Win 7 Ultimate 32-bit machines), but only randomly and not too often. They last about a minute when first invoking IE. I didn't document it but, in my testing, I saw IE9 hang twice, when not sandboxed, at the first launch after the required reboot. I've read of unsandboxed IE9 hangs elswhere with the standard advice being to try disabling hardware accelerated rendering in Internet Options...which makes no difference here. When I have time, I'll look at the hang with WinDbg. FWIW, my RAM log during a hang: snipped. --tzuk

Buster:

Fri Mar 18, 2011 7:42 pm

]]>Quoting betyarr: ]]>if I've done this resource monitor thingy,I should copy its content here? ]]> Yeah.

betyarr:

Fri Mar 18, 2011 6:59 pm

]]>Quoting betyarr: ]]> ]]>Quoting tzuk: ]]>I don't think this is a general problem. Might be caused by a software conflict on your computer. You can try to produce a Resource Access Monitor log. http://www.sandboxie.com/index.php?ResourceAccessMonitor Maybe this will show which other programs are involved here, and give us a clue how to proceed. ]]> I should use this resource a.m. when ie hangs,or anytime I want? ]]> sorry,my previous comment has failed :oops: dont take into consideration. if I've done this resource monitor thingy,I should copy its content here?

betyarr:

Fri Mar 18, 2011 3:16 pm

]]>Quoting tzuk: ]]>I don't think this is a general problem. Might be caused by a software conflict on your computer. You can try to produce a Resource Access Monitor log. http://www.sandboxie.com/index.php?ResourceAccessMonitor Maybe this will show which other programs are involved here, and give us a clue how to proceed. ]]> I should use this resource a.m. when ie hangs,or anytime I want?

tzuk:

Fri Mar 18, 2011 11:09 am

I don't think this is a general problem. Might be caused by a software conflict on your computer. You can try to produce a Resource Access Monitor log. http://www.sandboxie.com/index.php?ResourceAccessMonitor Maybe this will show which other programs are involved here, and give us a clue how to proceed.

betyarr:

Thu Mar 17, 2011 4:41 pm

]]>Quoting tzuk: ]]>Do you have the browser set as a forced program? ]]> no,ie9 is the default browser,and I start it as "sandboxed web browser".

tzuk:

Wed Mar 16, 2011 11:56 pm

Do you have the browser set as a forced program?

betyarr:

Wed Mar 16, 2011 9:30 pm

]]>Quoting betyarr: ]]> ]]>Quoting tzuk: ]]>Well before anything else, I'd like to ask you to see if version 3.53.06 still exhibits this problem. Download: http://www.sandboxie.com/phpbb/viewtopic.php?t=9878 ]]> I've just installed the new version (overwright the previous one),but the problem still exists.during the day I'll try a clear install of the new sbie. ]]> I tried a clear install of sbie,but nothing.the problem still exists.

betyarr:

Mon Mar 14, 2011 9:26 am

]]>Quoting tzuk: ]]>Well before anything else, I'd like to ask you to see if version 3.53.06 still exhibits this problem. Download: http://www.sandboxie.com/phpbb/viewtopic.php?t=9878 ]]> I've just installed the new version (overwright the previous one),but the problem still exists.during the day I'll try a clear install of the new sbie.

tzuk:

Sun Mar 13, 2011 8:54 pm

Well before anything else, I'd like to ask you to see if version 3.53.06 still exhibits this problem. Download: http://www.sandboxie.com/phpbb/viewtopic.php?t=9878

betyarr:

Sun Mar 13, 2011 3:51 pm

ie9 is installed on the computer,not into sandbox. I looked after some sudden restrictions,but nothing. I have used ie9 for a few weeks without any problem,but on friday I noticed this bug.it exists ONLY after OS startup.if I close the sandboxed ie9 in the taskmanager,then reopen it,there's no problem. and another thing:if I use other browser as default,this bug doesn't appear.so I think there is some issue with sbie and ie9.

helper:

Sun Mar 13, 2011 8:20 am

try checking the sandbox, maybe you accidentally blocked it from having net access? or could have put some restrictions. Also are you running RC through the sandbox or installed in the sandbox? i am running ie9 rc fine running through the sandbox.

betyarr: after OS startup ie9 rc doesn't start sandbox

Fri Mar 11, 2011 5:25 pm

hi! after OS startup the sandboxed web browsing doesn't start,I get a message from the browser:no response.I use ie9 RC as default browser.this prolem started to exist yesterday,there was no problem before.if I close the sandboxed webbrowser in the task manager,and reopen,it works as usual,no problem.this thing exists ONLY after OS startup. I have win7 32 bit,3.52 sandboxie. what should be the problem?